Trengo
by Trengo
AI-first omnichannel inbox with WhatsApp Business API, AI agent, help center and team collaboration tools.
About
AI-first omnichannel inbox with WhatsApp Business API, AI agent, help center and team collaboration tools.
Trengo is an omnichannel inbox for customer communication. It unifies messaging channels including the WhatsApp Business API, a website widget and voice calling, with assignment, forwarding, labels, internal comments and @mentions to coordinate teams.
AI features include the HelpMate AI agent, AI journeys, third party AI actions and AI reporting. Teams also get broadcasting, auto and quick replies, custom fields, contact profiles, a help center with custom domain and agent performance reports. Plans are Boost, Pro and Enterprise, with Boost for small teams up to 10 users and Pro up to 20 users.
Key features
Product details
Vendor
Trengo
Category
Help Desk
Pricing model
subscription
Starting price
From €299/mo billed annually
Free trial
No
Company size
Small teams to larger teams
Pricing
Pricing model: subscription
Plans
- Boost from €299 per month billed annually (€349 monthly), up to 10 users; Pro from €499 per month billed annually (€599 monthly), up to 20 users; Enterprise custom pricing
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