the30top

Desk365

by Desk365

AI-powered helpdesk with omnichannel ticketing, automation, knowledge base and asset management, with a free plan.

Starting priceFree plan; paid from $12/agent/mo billed annually
Pricing modelfreemium
DeploymentCloud (US and EU data centers)
Free trialYes
Company sizeStartups to enterprises

About

AI-powered helpdesk with omnichannel ticketing, automation, knowledge base and asset management, with a free plan.

Desk365 is an AI-powered helpdesk offering omnichannel ticketing, automation, ticket assignment, a knowledge base, dashboards and reports. Higher plans add an AI copilot, asset management, contact and group management, and advanced encryption.

The vendor lists a Free plan at $0 and paid Standard, Plus and Premium plans billed annually per agent, plus a 21 day free trial. It operates data centers in both the US and EU and says it serves customers from emerging startups to established enterprises.

Key features

Omnichannel ticketing; Automation and productivity rules; Ticket assignment; Knowledge base; Dashboards and reports; AI copilot; Asset management; US and EU data centers

Product details

Vendor

Desk365

Category

Help Desk

Pricing model

freemium

Starting price

Free plan; paid from $12/agent/mo billed annually

Free trial

Yes

Deployment

Cloud (US and EU data centers)

Company size

Startups to enterprises

Pricing

Free plan; paid from $12/agent/mo billed annuallyFree trial available

Pricing model: freemium

Plans

  • Free $0; Standard $12 per agent per month billed annually; Plus $22 per agent per month billed annually; Premium $32 per agent per month billed annually
Visit website for full pricing details

Similar software