Front

Front is a modern customer experience (CX) platform that provides teams with a unified workspace for managing all customer communications across email, SMS, live chat, social media, and more from a single shared inbox. Designed to eliminate the fragmentation of traditional email and disconnected support tools, Front enables teams to collaborate directly on conversations through internal comments, assignments, and tagging — without cluttering the customer-facing thread. The platform's AI capabilities go beyond basic automation, learning continuously from real interactions to surface intelligent suggestions, draft responses, and route messages more effectively, helping agents respond faster without sacrificing accuracy or personalization. Front also offers deep integrations with popular tools like Salesforce, HubSpot, Slack, Jira, and Shopify, allowing teams to pull in context from across their tech stack without switching between apps. It is particularly well-suited for customer-first organizations in industries such as logistics, financial services, and technology — from small businesses to mid-market and enterprise companies — where customer-facing teams in support, operations, and account management need to handle high volumes of inquiries with speed and consistency. Trusted by over 9,000 businesses including ClickUp and Uber Freight, Front is purpose-built for teams that want to scale exceptional customer service without losing the personal, human touch that builds lasting client relationships.