Atera

Atera is an AI-native IT management platform designed to help IT teams and managed service providers (MSPs) monitor, manage, and support their entire technology infrastructure from a single, consolidated solution. At the core of the platform is Robin, an autonomous AI agent that detects, diagnoses, remediates, and verifies IT incidents end to end — resolving Tier-1 and complex Tier-2 issues on devices, servers, and networks without requiring a technician to intervene, delivering around-the-clock coverage that keeps organizations running uninterrupted. The platform brings together remote monitoring and management (RMM), helpdesk, ticketing, IT automation, and advanced reporting under one roof, enabling IT professionals to reduce downtime, improve SLA performance, and dramatically increase operational efficiency. Atera is particularly well suited for internal IT departments of small-to-midsize organizations as well as MSPs looking to scale their operations without proportionally scaling headcount, and it integrates with more than 60 tools including Microsoft 365, TeamViewer, Bitdefender, Slack, and Zapier. Built on a patented architecture with enterprise-grade security, configurable guardrails, and full audit trails, Atera gives teams the confidence to embrace AI-driven autonomy without sacrificing governance or control. Trusted by more than 13,000 organizations across 120+ countries, Atera is purpose-built for IT professionals who need to do more with less while maintaining high standards of service quality and reliability.