Teamwork Desk
by Teamwork.com
Help desk software that turns client emails into tickets and syncs with Teamwork.com projects, time tracking and budgets.
About
Help desk software that turns client emails into tickets and syncs with Teamwork.com projects, time tracking and budgets.
Teamwork Desk is help desk software from Teamwork.com that converts client emails into tickets and routes them through shared inboxes with custom views. Automations sort, prioritize and escalate requests, and a customizable client portal lets customers submit and track requests.
Its main difference is the link to Teamwork.com project management. Agents can track time on tickets, update budgets and retainers, and create tasks directly from a ticket. Reports cover time spent on tickets, agent and company metrics and customer happiness, and the vendor notes HIPAA compliance. A 30 day free trial with no credit card is offered.
Key features
Industries served
Product details
Vendor
Teamwork.com
Category
Help Desk
Starting price
Contact for pricing
Free trial
Yes
Industries
Agencies
Pricing
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