ManageEngine ServiceDesk Plus
by ManageEngine
ITSM help desk with incident, problem, change and asset management, available as cloud or on-premises software.
About
ITSM help desk with incident, problem, change and asset management, available as cloud or on-premises software.
ManageEngine ServiceDesk Plus is an IT service management and help desk platform. It covers incident management, problem management, a service catalog, change enablement, release management and a CMDB, so IT teams can handle requests and track the assets behind them in one place.
The product is sold in Standard, Professional and Enterprise editions, with cloud and on-premises deployment. The Standard Edition is free for up to five technicians, and paid cloud plans start from US$13 per technician per month. A 30 day free trial is available for both deployment types.
Key features
Product details
Vendor
ManageEngine
Category
Help Desk
Pricing model
freemium
Starting price
Free for up to 5 technicians; cloud paid from $13/technician/mo
Free trial
Yes
Deployment
Cloud; On-premises
Pricing
Pricing model: freemium
Plans
- Standard (free for up to five technicians, cloud paid from $13 per technician per month); Professional (cloud from $645 per year for two technicians and 250 assets); Enterprise (cloud from $1,595 per year for two technicians and 250 assets)
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