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Ytel

by Ytel, Inc.

Cloud-native outbound dialer and contact center software with predictive dialing, number health tools and STIR/SHAKEN compliance.

Starting priceContact for pricing
DeploymentCloud
Free trialNo

About

Cloud-native outbound dialer and contact center software with predictive dialing, number health tools and STIR/SHAKEN compliance.

Ytel is a cloud-native, browser-based contact center and outbound dialer platform built to protect caller reputation and scale outbound sales. It offers multi-line power dialing, predictive dialing, skills-based inbound routing with IVR, and outbound SMS with two-way conversations and TCPA compliance.

Automated number health, built-in number remediation and spam-likely mitigation help keep calls trusted, and STIR/SHAKEN compliance is listed. Supervisors get real-time monitoring with listen, whisper and barge-in tools. CRM integrations include Salesforce, HubSpot, Zoho and HighLevel. Ytel says the core dialer can go live in 24 to 48 hours.

Key features

Multi-line power dialer; Predictive dialing; Skills-based inbound routing and IVR; Automated number health and spam-likely mitigation; STIR/SHAKEN compliance; Real-time listen, whisper and barge-in; Outbound SMS with TCPA compliance; CRM integrations including Salesforce and HubSpot

Product details

Vendor

Ytel, Inc.

Category

Contact Center

Starting price

Contact for pricing

Free trial

No

Deployment

Cloud

Pricing

Contact for pricingNo free trial
Visit website for full pricing details

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