Swifteq
by Swifteq
Suite of AI-powered Zendesk apps for managing Help Centers, translating articles, analyzing self-service content and automating support tasks.
About
Suite of AI-powered Zendesk apps for managing Help Centers, translating articles, analyzing self-service content and automating support tasks.
Swifteq is a software and AI development company that builds apps for Zendesk customer service teams. Its Help Center apps let support teams manage and translate knowledge base content, track article performance and improve search so customers can solve problems without opening a ticket.
The catalog also covers ticket workflows, including Auto Merge for Zendesk tickets, a ChatGPT integration, ticket translation and automatic attachment removal. Other apps include Advanced Search Plus and Articles PDF Export, aimed at streamlining the customer journey and boosting agent productivity on Zendesk.
Key features
Industries served
Product details
Vendor
Swifteq
Category
Customer Self-Service
Starting price
Contact for pricing
Free trial
No
Deployment
Zendesk apps
Industries
Customer support teams using Zendesk
Pricing
Similar software
Ada
by Ada Support Inc.
Ada is the Agentic Customer Experience company that helps organizations build, manage, optimize, and scale AI agents for customer service. More than 550 AI agents deployed globally.
Bettermode
by Bettermode
Community platform that lets marketing and customer success teams run branded Q&A, discussion and events spaces to drive customer engagement and self-service.
Chatfuel
by Chatfuel
AI chatbot platform that answers customers 24/7 on WhatsApp, Instagram and Facebook.
CustomGPT.ai
by CustomGPT.ai
Platform for building AI agents trained on your own business content, with RAG API access and website sync.
Deskpro
by Deskpro
Help desk with a branded help center, customer portal, guides and community forum for self-service support.
Discourse
by Discourse
Open-source community discussion platform, available hosted or self-hosted, for customer forums, peer-to-peer support and product Q&A.