Bettermode
by Bettermode
Community platform that lets marketing and customer success teams run branded Q&A, discussion and events spaces to drive customer engagement and self-service.
About
Community platform that lets marketing and customer success teams run branded Q&A, discussion and events spaces to drive customer engagement and self-service.
Bettermode is a community platform that puts customers, content and conversations in one place. Marketing and customer success teams use it to launch branded community spaces where members ask questions, share answers, join events and vote in polls, which reduces repeat support requests and builds retention.
The platform includes core apps for Q&A, discussion, events and polls, plus private messaging, social login, custom domains and API access. Larger plans add Ask AI with federated search, a custom CMS, an advanced design studio, SAML, audit logs and a 99.9% uptime SLA, with data residency options in the US or EU.
Key features
Product details
Vendor
Bettermode
Category
Customer Self-Service
Pricing model
subscription
Starting price
From $149/mo billed annually
Free trial
Yes
Deployment
Cloud (SaaS) with US or EU data residency
Company size
Teams scaling an established community up to enterprise organizations
Pricing
Pricing model: subscription
Plans
- Starter $149/mo billed annually ($199/mo billed monthly); Growth $1,500/mo billed annually ($1,750/mo billed monthly); Premium custom pricing. 14-day free trial, no credit card required.
Similar software
Ada
by Ada Support Inc.
Ada is the Agentic Customer Experience company that helps organizations build, manage, optimize, and scale AI agents for customer service. More than 550 AI agents deployed globally.
Chatfuel
by Chatfuel
AI chatbot platform that answers customers 24/7 on WhatsApp, Instagram and Facebook.
CustomGPT.ai
by CustomGPT.ai
Platform for building AI agents trained on your own business content, with RAG API access and website sync.
Deskpro
by Deskpro
Help desk with a branded help center, customer portal, guides and community forum for self-service support.
Discourse
by Discourse
Open-source community discussion platform, available hosted or self-hosted, for customer forums, peer-to-peer support and product Q&A.
Dixa
by Dixa
Customer service platform with the Mim AI agent and an internal and external knowledge base in every plan.