SolarWinds Service Desk
by SolarWinds
Cloud-based, AI-powered IT service management platform with incident, asset, change and CMDB tools.
About
Cloud-based, AI-powered IT service management platform with incident, asset, change and CMDB tools.
SolarWinds Service Desk is a cloud-based ITSM platform covering incident, change and IT asset management with a CMDB, service catalog and knowledge base. It includes a generative AI assistant, a virtual agent chatbot, auto-categorization and sentiment-based prioritization.
Key features
Product details
Vendor
SolarWinds
Category
Help Desk
Pricing model
subscription
Starting price
From $39/technician/mo billed annually
Free trial
Yes
Deployment
Cloud
Pricing
Pricing model: subscription
Plans
- Essentials $39/technician/mo; Advanced $99; Premier $124; all billed annually; 30-day free trial
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