Enchant
by Enchant
Customer service software with shared inboxes, knowledge bases, omnichannel messaging and AI for growing teams, with a free plan.
About
Customer service software with shared inboxes, knowledge bases, omnichannel messaging and AI for growing teams, with a free plan.
Enchant is customer service software for growing teams. It combines shared inboxes with email, messenger, phone calls, SMS, WhatsApp, Facebook Messenger and Instagram, so every conversation lands in one place and nothing gets dropped.
A built-in knowledge base lets customers help themselves, while workflow automation and reporting keep agents efficient. Enchant AI adds automated answers and an AI agent in beta, and add-ons cover advanced security and branding removal. The service is web based, and the Free plan suits solopreneurs and small organizations.
Key features
Product details
Vendor
Enchant
Category
Customer Self-Service
Pricing model
freemium
Starting price
Free plan; Growth $20/user/mo
Free trial
Yes
Deployment
Cloud (web based)
Company size
Solopreneurs, small organizations and growing teams
Pricing
Pricing model: freemium
Plans
- Free $0; Growth $20/user/mo billed monthly. Add-ons: Advanced Security $5/user/mo, Enchant AI Standard $30 per 500 customers helped, Remove Branding $50/mo. 30-day free trial of the paid plan.
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