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Content Guru Storm

by Content Guru

Cloud customer experience and contact center platform with omnichannel routing and brain AI capabilities, used by public and private sector.

Starting priceContact for pricing
DeploymentCloud
Free trialNo

About

Cloud customer experience and contact center platform with omnichannel routing and brain AI capabilities, used by public and private sector.

Content Guru's storm platform is a cloud customer experience solution that handles omnichannel customer communications. Its brain AI layer provides agentic workflow automation, knowledge assistance with next-best action, real-time transcription and summarization, and keyword identification with action support.

The vendor also highlights omni-automation AI, a customer data platform capability and IoT integration with smart devices and AI assistants. Its site references customers in telecommunications, government and public sector, banking and financial services, utilities, retail and non-profit organisations.

Key features

Omnichannel customer experience; Agentic workflow automation; Knowledge assistance and next-best action; Real-time transcription and summarization; Keyword identification and action support; Customer data platform capability; IoT and smart device integration

Industries served

TelecommunicationsGovernment and public sectorBanking and financial servicesUtilitiesRetailHealthcareInsurance

Product details

Vendor

Content Guru

Category

Contact Center

Starting price

Contact for pricing

Free trial

No

Deployment

Cloud

Industries

Telecommunications, Government and public sector, Banking and financial services, Utilities, Retail, Healthcare, Insurance

Pricing

Contact for pricingNo free trial
Visit website for full pricing details

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