ServiceNow AI Agentsby ServiceNow
Agents inside the enterprise workflow platform
- Autonomy
- L3 · Supervised
- Pricing
- Per seat, Usage-based, Custom
- Starting price
- Pricing not published
- Build effort
- Low-code
AI Agent Tools
Built for SRE, platform teams. Every product below is research-scored by our team on autonomy, pricing transparency, integrations and compliance. Vendors cannot pay for a position.
AI DevOps agents are tools that help operate software in production: triaging alerts, investigating incidents, correlating logs and deployments, suggesting fixes and sometimes carrying out runbook steps. Site reliability engineers, platform teams and on-call developers use them to shorten the time from alert to diagnosis.
Most products connect to monitoring, logging, ticketing and deployment systems, then build a timeline of what changed and propose likely causes. They are useful at 3 a.m. when the first step is gathering context. They are also confidently wrong at times, because a plausible correlation is not a root cause. Giving an agent write access to production adds risk: a bad restart, rollback or configuration change can turn a small incident into a large one.
Evaluate a product by replaying past incidents and checking whether its diagnosis matches what your team found. Review which actions it can take on its own and which need approval, how permissions are scoped, whether every step is logged, and how it handles cloud credentials. Check integrations with your observability and paging tools, deployment model, data retention and pricing. Start with read-only access. Be wary of vendors promising self-healing infrastructure. Compare the ranked products below.
30 products
Agents inside the enterprise workflow platform
AWS generative AI assistant for building and operating software
Autonomous software engineer that ships reviewable PRs
Agentic terminal and CLI for cloud software factories
Context-aware agents for software delivery
Open source AI agent platform for software engineering
AI root cause analysis built into incident management
AI agents that verify every production change
An always-on SRE agent inside Datadog
An always-on autonomous on-call engineer from AWS
Microsoft's autonomous agent for Azure operations
The AI SRE for complex production systems
SRE, Scribe, Shift and Insights agents on the PagerDuty platform
An AI SRE that goes on-call for you
AI SRE agent and observability for Kubernetes
Agentic operations platform for Kubernetes production
An AI teammate for Grafana Cloud with agent-run investigations
The Production Ops Agent, beyond the AI SRE
Open source Kubernetes diagnostics explained in plain English
Agentic root cause analysis inside your incident workflow
Causal reasoning for AI-driven production operations
AI platform engineer for infrastructure operations
Agentic AI for IT operations, triage and root cause
Open source SRE agent for investigating production incidents
Open source AI agent for incident investigation and root cause analysis
Automated Kubernetes and cloud resource optimisation
Causal AI plus SRE, developer and security agents on the Dynatrace platform
Provision cloud infrastructure by describing it in plain language
Agentic coding from the terminal, built on Claude
Incident response that starts with change correlation