Grafana Assistant
by Grafana Labs
An AI teammate for Grafana Cloud with agent-run investigations
Reviewed by the the30top research team · Last reviewed 2026-10-27
Overview
Grafana Assistant is a conversational AI in Grafana Cloud for troubleshooting, dashboard work and answering product questions, and it can run from Grafana, Slack, a terminal or mobile. Its Investigations feature forms hypotheses across metrics, logs, traces and profiles and returns a structured report, and alerts or incidents can trigger it automatically. Conversations respect RBAC, though some advanced features need the full Grafana Cloud feature set. It is most useful for teams already on Grafana, and billing mixes a platform fee with per-user and token usage.
Our verdict
A low-friction way to add AI investigation to an existing Grafana setup, with clear pricing. Less compelling if you are not on Grafana.
Best for
Grafana Cloud teams that want AI help with troubleshooting and investigations.
Avoid if
Your telemetry sits in another vendor's platform.
Pros
- Free plan with token allowance
- Public per-user and token pricing
- Works inside tools Grafana teams already use
Cons
- Investigations and MCP need the full Grafana Cloud feature set
- Value depends on telemetry living in Grafana
- Autonomy and approval model not described on the docs page
Key capabilities
Frequently asked questions
Is Grafana Assistant free?
The Free plan includes it, limited to 3 active AI users per month with 40M tokens per user. Pro starts from a $19 monthly platform fee plus usage.
What are Investigations?
Grafana describes them as agent-powered root-cause investigations that form hypotheses across metrics, logs, traces and profiles and return a structured report.
Does it respect permissions?
Grafana says conversations respect RBAC and route through vetted service providers.