FI
Listed
Score 90/100
Finby Intercom
Pay only when it actually resolves the issue
- Autonomy
- L3 · Supervised
- Pricing
- Per resolution, Per seat
- Starting price
- $29/mo
- Build effort
- No-code
ChatEmailVoice
AI Agent Tools
Top 30 AI Customer Support Agents
Built for Head of CX/Support. Every product below is independently scored on autonomy, pricing transparency, integrations and compliance — no pay-to-rank placements.
List of the best ai customer support agents
30 products
SI
Listed
Score 88/100
Sierraby Sierra
Enterprise agents priced on outcomes
- Autonomy
- L3 · Supervised
- Pricing
- Per outcome, Custom
- Starting price
- Pricing not published
- Build effort
- Low-code
ChatEmailVoice
DE
Listed
Score 86/100
Decagonby Decagon
Enterprise support agents with deep QA tooling
- Autonomy
- L3 · Supervised
- Pricing
- Per resolution, Custom
- Starting price
- Pricing not published
- Build effort
- Low-code
ChatEmailVoice
PI
Also listed here
Score 86/100
Piperby Qualified (Salesforce)
The inbound SDR that works your website
- Autonomy
- L3 · Supervised
- Pricing
- Per seat, Custom
- Starting price
- Pricing not published
- Build effort
- No-code
ChatEmailBackground
GO
Listed
Score 85/100
Gorgias AI Agentby Gorgias
Ecommerce support, helpdesk included
- Autonomy
- L3 · Supervised
- Pricing
- Per resolution, Usage-based
- Starting price
- $10/mo
- Build effort
- No-code
ChatEmailSMS
ZE
Listed
Score 84/100
Zendesk AI Agentsby Zendesk
AI inside the helpdesk you already run
- Autonomy
- L3 · Supervised
- Pricing
- Per resolution, Per seat
- Starting price
- $55/mo
- Build effort
- No-code
ChatEmailVoice
AI
Also listed here
Score 83/100
AI Receptionist (AIR)by RingCentral
An AI receptionist inside the phone system you own
- Autonomy
- L3 · Supervised
- Pricing
- Per seat, Flat rate
- Starting price
- $30/mo
- Build effort
- No-code
VoiceSMS
AD
Listed
Score 82/100
Adaby Ada
Multilingual support automation at scale
- Autonomy
- L3 · Supervised
- Pricing
- Per resolution, Custom
- Starting price
- Pricing not published
- Build effort
- No-code
ChatEmailVoice
NU
Also listed here
Score 82/100
Numaby Numa
Built for dealership service departments
- Autonomy
- L3 · Supervised
- Pricing
- Flat rate, Per minute
- Starting price
- $199/mo
- Build effort
- No-code
VoiceSMS
AG
Also listed here
Score 83/100
Agentforce SDRby Salesforce
The AI SDR that lives inside your CRM
- Autonomy
- L3 · Supervised
- Pricing
- Usage-based, Per seat, Custom
- Starting price
- Pricing not published
- Build effort
- Low-code
EmailChatBackground
AG
Listed
Score 81/100
Agentforce Service Agentby Salesforce
Native Service Cloud AI, billed per conversation
- Autonomy
- L3 · Supervised
- Pricing
- Usage-based, Per seat, Custom
- Starting price
- Pricing not published
- Build effort
- Low-code
ChatEmailVoice
FO
Listed
Score 79/100
Forethoughtby Forethought
Resolution, triage and agent assist in one
- Autonomy
- L3 · Supervised
- Pricing
- Per resolution, Custom
- Starting price
- Pricing not published
- Build effort
- No-code
ChatEmail
PO
Also listed here
Score 79/100
PolyAIby PolyAI
Enterprise voice agents that survive real callers
- Autonomy
- L3 · Supervised
- Pricing
- Per minute, Custom
- Starting price
- Pricing not published
- Build effort
- Low-code
Voice
MA
Listed
Score 78/100
Maven AGIby Maven AGI
Fast-deploying enterprise support agent
- Autonomy
- L3 · Supervised
- Pricing
- Per resolution, Custom
- Starting price
- Pricing not published
- Build effort
- No-code
ChatEmailVoice
MO
Listed
Score 77/100
Moveworksby Moveworks (ServiceNow)
Employee support, not customer support
- Autonomy
- L3 · Supervised
- Pricing
- Per seat, Custom
- Starting price
- Pricing not published
- Build effort
- Low-code
ChatEmail
AI
Also listed here
Score 77/100
AI Employeeby Podium
Answers calls and texts for local business
- Autonomy
- L3 · Supervised
- Pricing
- Flat rate, Per seat
- Starting price
- $399/mo
- Build effort
- No-code
VoiceSMSChat
FR
Listed
Score 76/100
Freddy AI Agentby Freshworks
Session-priced AI inside Freshdesk
- Autonomy
- L3 · Supervised
- Pricing
- Usage-based, Per seat
- Starting price
- $29/mo
- Build effort
- No-code
ChatEmailVoice
PA
Also listed here
Score 76/100
Parloaby Parloa
Agent management for enterprise contact centres
- Autonomy
- L3 · Supervised
- Pricing
- Per minute, Custom
- Starting price
- Pricing not published
- Build effort
- Low-code
VoiceChat
AI
Listed
Score 75/100
Aiseraby Aisera
Agentic automation across IT, HR and CX
- Autonomy
- L3 · Supervised
- Pricing
- Per seat, Usage-based, Custom
- Starting price
- Pricing not published
- Build effort
- Low-code
ChatEmailVoice
BR
Also listed here
Score 78/100
Breeze Prospecting Agentby HubSpot
Native AI prospecting inside HubSpot
- Autonomy
- L2 · Copilot
- Pricing
- Per seat, Usage-based
- Starting price
- Pricing not published
- Build effort
- No-code
EmailChatBackground
BR
Listed
Score 74/100
Breeze Customer Agentby HubSpot
Native support AI inside HubSpot
- Autonomy
- L3 · Supervised
- Pricing
- Per seat, Usage-based
- Starting price
- Pricing not published
- Build effort
- No-code
ChatEmail
NE
Listed
Score 73/100
Netomiby Netomi
Sanctioned AI with strict answer controls
- Autonomy
- L3 · Supervised
- Pricing
- Per resolution, Custom
- Starting price
- Pricing not published
- Build effort
- Low-code
ChatEmailSMS
RE
Also listed here
Score 75/100
Revenue Digital Assistantsby Conversica
The enterprise original, still the safest choice
- Autonomy
- L3 · Supervised
- Pricing
- Custom, Usage-based
- Starting price
- Pricing not published
- Build effort
- Low-code
EmailSMSChat
KO
Listed
Score 72/100
Kore.aiby Kore.ai
Enterprise agent platform with deep controls
- Autonomy
- L3 · Supervised
- Pricing
- Usage-based, Custom
- Starting price
- Pricing not published
- Build effort
- Code required
ChatEmailVoice
SE
Listed
Score 71/100
ServiceNow AI Agentsby ServiceNow
Agents inside the enterprise workflow platform
- Autonomy
- L3 · Supervised
- Pricing
- Per seat, Usage-based, Custom
- Starting price
- Pricing not published
- Build effort
- Low-code
ChatEmail
SI
Listed
Score 70/100
Siena AIby Siena AI
Empathic support for consumer brands
- Autonomy
- L3 · Supervised
- Pricing
- Per resolution, Custom
- Starting price
- Pricing not published
- Build effort
- No-code
ChatEmailSMS
LO
Listed
Score 69/100
Lorikeetby Lorikeet
Built for complex, regulated support
- Autonomy
- L3 · Supervised
- Pricing
- Per resolution, Custom
- Starting price
- Pricing not published
- Build effort
- Low-code
ChatEmail
DI
Listed
Score 68/100
DigitalGeniusby DigitalGenius
Visual AI for retail warranty and returns
- Autonomy
- L3 · Supervised
- Pricing
- Per resolution, Custom
- Starting price
- Pricing not published
- Build effort
- No-code
ChatEmail
CO
Also listed here
Score 68/100
Cognigyby Cognigy (NICE)
Enterprise conversational AI, now part of NICE
- Autonomy
- L3 · Supervised
- Pricing
- Per minute, Custom
- Starting price
- Pricing not published
- Build effort
- Low-code
VoiceChat
YE
Listed
Score 67/100
Yellow.aiby Yellow.ai
Multichannel agents with strong APAC coverage
- Autonomy
- L3 · Supervised
- Pricing
- Usage-based, Custom
- Starting price
- Pricing not published
- Build effort
- Low-code
ChatVoiceWhatsAppEmail