respond.io
by respond.io
respond.io is a customer conversation platform with AI agents and a unified team inbox for WhatsApp, Instagram, Facebook and more.
About
respond.io is a customer conversation platform with AI agents and a unified team inbox for WhatsApp, Instagram, Facebook and more.
respond.io is an AI-powered customer conversation platform that unifies messaging channels and CRMs in one team inbox. Its AI Agents answer enquiries, qualify leads, recommend products, manage bookings and share payment details.
The platform adds smart routing and collaboration, built-in analytics, targeted broadcasts, in-chat CSAT surveys, native lead management, and the ability to switch from chat to a call in one click through VoIP, WhatsApp Business Calls and Messenger Calls. It supports WhatsApp, Instagram, Facebook, TikTok, Line, Viber, Telegram and email, and states it is used by 10,000+ B2C businesses.
Key features
Industries served
Product details
Vendor
respond.io
Category
Customer Service Automation
Starting price
Contact for pricing
Free trial
No
Deployment
Cloud (SaaS)
Industries
Retail, Hospitality, Travel, Healthcare, Automotive
Pricing
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