Replicant
by Replicant
Replicant provides enterprise AI agents that resolve customer calls, texts and chats the first time.
About
Replicant provides enterprise AI agents that resolve customer calls, texts and chats the first time.
Replicant offers enterprise AI agents for customer service that automate phone, SMS and chat conversations, with a focus on resolving issues the first time rather than deflecting them. Support is available around the clock without hold times, across channels and languages.
The platform also includes conversation intelligence, which gives visibility into conversation data and helps teams build AI agents from it. Replicant describes a self-improving platform with continuous testing and optimization, enterprise-grade security and 99.95%+ uptime.
Key features
Product details
Vendor
Replicant
Category
Customer Service Automation
Starting price
Contact for pricing
Free trial
No
Deployment
Cloud (SaaS)
Company size
Enterprise
Pricing
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