Quiq
by Quiq
Quiq is an agentic AI platform with AI agents and assistants for customer experience across every channel.
About
Quiq is an agentic AI platform with AI agents and assistants for customer experience across every channel.
Quiq is an agentic AI platform that delivers customer experiences across channels with AI agents for customers, AI assistants for human agents and agentic workflows across systems. Teams bring existing content as-is and guide agent behavior with guardrails.
The platform includes simulations, step-by-step visibility, performance scoring and AI governance with verified decisions, claim verification and decision logs. Quiq cites 99.999% uptime with redundant model infrastructure and SOC 2 Type II, HIPAA, GDPR and CCPA compliance.
Key features
Product details
Vendor
Quiq
Category
Customer Service Automation
Starting price
Contact for pricing
Free trial
No
Deployment
Cloud (SaaS), multichannel
Company size
Enterprise
Pricing
Similar software
Agentforce Service
by Salesforce, Inc.
Centralized customer data and powerful automation that enhance efficiency in managing customer interactions. Streamline workflows and provide a unified view of customer cases.
Capacity
by Capacity
Capacity is a unified CX automation platform with AI agents, agent assist and post-call automation for contact centers.
Crescendo
by Crescendo
Crescendo is an AI-native CX platform with AI agents for voice, chat, email and text, plus quality and insight agents.
Decagon
by Decagon
Decagon is an AI concierge platform for building and scaling customer service agents across chat, voice and email.
Dialpad Support
by Dialpad, Inc.
An AI-powered contact center platform that simplifies communication with call transcriptions and AI features that improve workflow and provide valuable insights.
Five9 Intelligent Cloud Contact Center Platform
by Five9
A user-friendly cloud contact center platform with robust reporting and integration capabilities that enhance operational efficiency for managing customer interactions.