PolyAI
by PolyAI
PolyAI is an enterprise voice AI platform whose dialog agents handle customer calls and conversations across channels.
About
PolyAI is an enterprise voice AI platform whose dialog agents handle customer calls and conversations across channels.
PolyAI is an agentic dialog platform for enterprise voice AI. Dialog agents are built in Dialog Studio, from no-code to full code, and run on voice, SMS, WhatsApp, mobile app, web chat and email, resolving conversations without escalation.
It integrates with Microsoft Teams, Slack, Zoom, ServiceNow, Zendesk, Twilio and NICE, and offers open APIs. PolyAI lists SOC 2 Type 2, ISO 27001, PCI DSS and GDPR compliance, data residency in the US, UK, EU and APAC, PII redaction and human-in-the-loop controls.
Key features
Industries served
Product details
Vendor
PolyAI
Category
Customer Service Automation
Starting price
Contact for pricing
Free trial
No
Deployment
Cloud (SaaS), US, UK, EU and APAC data residency
Company size
Enterprise
Industries
Healthcare, Utilities and energy, Retail, Hospitality, Banking and financial services
Pricing
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