NiCE Cognigy
by NiCE
NiCE Cognigy provides generative and conversational AI agents for enterprise contact centers across voice and chat.
About
NiCE Cognigy provides generative and conversational AI agents for enterprise contact centers across voice and chat.
NiCE Cognigy powers enterprise customer service with generative and conversational AI agents across phone, voice, chat and messaging. It also offers an Agent Copilot that supports human agents during live interactions.
The platform covers advanced language understanding, conversation design, personalized customer experiences, real-time AI coaching, automated wrap-ups, global language support and real-time translation. Customers listed on the site span automotive, travel, retail, healthcare, insurance and telecommunications.
Key features
Industries served
Product details
Vendor
NiCE
Category
Customer Service Automation
Starting price
Contact for pricing
Free trial
No
Deployment
Enterprise contact center platform
Company size
Enterprise
Industries
Automotive, Travel and transportation, Consumer goods and retail, Healthcare and insurance, Telecommunications
Pricing
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