Kommunicate
by Kommunicate
AI customer service automation platform that resolves support queries across channels and escalates to human agents when needed. Includes a generative AI chatbot, voice agent and email ticketing.
About
AI customer service automation platform that resolves support queries across channels and escalates to human agents when needed. Includes a generative AI chatbot, voice agent and email ticketing.
Kommunicate is an AI powered customer service automation platform that answers support queries across channels and decides when to escalate to a human agent. Its offering includes a generative AI chatbot with natural language understanding, a voice AI agent, and AI email ticketing. Omnichannel messaging covers chat, WhatsApp and email, keeping conversation context unified for the support team.
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Product details
Vendor
Kommunicate
Category
AI Chatbots
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