Chatbase
by Chatbase
AI customer experience platform for deploying conversational agents that handle support, sales and product guidance across channels, with a built in helpdesk and analytics layer.
About
AI customer experience platform for deploying conversational agents that handle support, sales and product guidance across channels, with a built in helpdesk and analytics layer.
Chatbase is an AI customer experience platform for deploying conversational agents across support, sales and product guidance. Agents follow step by step procedures written in plain language, with built in actions such as order lookups and refunds. A helpdesk lets AI and human agents work in the same conversation with ticketing and escalation, while an analytics layer summarizes customer issues and tracks sentiment and resolution.
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Product details
Vendor
Chatbase
Category
AI Chatbots
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