Helpshift
by Helpshift
Helpshift is an AI-native player engagement platform with automated in-game support, trust and safety, and community tools for games.
About
Helpshift is an AI-native player engagement platform with automated in-game support, trust and safety, and community tools for games.
Helpshift is an AI-native player engagement platform for the games industry. Its Care AI offers agentic resolution with built-in guardrails, support in over 70 languages, an AI agent copilot, smart routing and API access.
In-game support SDKs cover mobile, PC and web, with proactive engagement, segmentation, AI analytics, AI-driven trust and safety detection and community tools such as Discord integrations. Human services include gaming-specialized support agents and moderation. Helpshift says it serves 500+ game studios.
Key features
Industries served
Product details
Vendor
Helpshift
Category
Customer Service Automation
Starting price
Contact for pricing
Free trial
No
Deployment
Cloud (SaaS), in-game SDKs for mobile, PC and web
Company size
Enterprise
Industries
Games
Pricing
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