Gupshup Conversation Cloud
by Gupshup
Gupshup Conversation Cloud offers autonomous AI and voice agents for customer support across WhatsApp, SMS, RCS and more.
About
Gupshup Conversation Cloud offers autonomous AI and voice agents for customer support across WhatsApp, SMS, RCS and more.
Gupshup Conversation Cloud provides autonomous AI agents for customer conversations, support, sales and marketing. Voice AI agents answer support calls on phone and WhatsApp, and an Avatar Agent offers a talking-face assistant for websites.
Agents run on a proprietary fine-tuned ACE LLM, detect customer intent in real time and serve customers around the clock across WhatsApp, Instagram, SMS and RCS. An integrated AI Co-Pilot suggests responses and summaries to human agents, with AI-powered escalation to support teams. Gupshup says it serves over 50,000 brands and organizations.
Key features
Product details
Vendor
Gupshup
Category
Customer Service Automation
Starting price
Contact for pricing
Free trial
No
Deployment
Cloud (SaaS), omnichannel
Company size
Enterprise
Pricing
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