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Gupshup

by Gupshup

Conversational AI platform with AI agents for marketing, commerce and support over WhatsApp, SMS, RCS and voice.

Starting priceContact for pricing
Free trialNo

About

Conversational AI platform with AI agents for marketing, commerce and support over WhatsApp, SMS, RCS and voice.

Gupshup is a conversational AI platform for marketing, commerce and support automation. The vendor says it handles over 120 billion messages a year across 130+ countries, and offers autonomous AI agents, voice AI agents, an avatar website assistant and a copilot for human agents.

Agents detect customer intent in real time and converse through channels including WhatsApp, Instagram, SMS, RCS and phone, with escalation to human support and omnichannel workflow orchestration. Banking and insurance use cases appear on its site. Pricing is not shown on the homepage.

Key features

Autonomous AI agents; Voice AI agents; Avatar website assistant; AI copilot for human agents; Channels including WhatsApp, Instagram, SMS and RCS; Real-time intent detection; Escalation to human support; Omnichannel workflow orchestration

Industries served

Bankinginsurancecommerce

Product details

Vendor

Gupshup

Category

AI Chatbots

Starting price

Contact for pricing

Free trial

No

Industries

Banking, insurance, commerce

Pricing

Contact for pricingNo free trial
Visit website for full pricing details

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