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Google Customer Experience Agent Studio

by Google Cloud

Gemini-powered Google Cloud platform for building and deploying multimodal conversational agents for chat and voice.

Starting price$0.50 per chat session or voice session (limits apply)
Pricing modelusage-based
DeploymentCloud (Google Cloud)
Free trialNo

About

Gemini-powered Google Cloud platform for building and deploying multimodal conversational agents for chat and voice.

Customer Experience Agent Studio is a Google Cloud platform, part of Gemini Enterprise for Customer Experience, for building, evaluating and deploying conversational agents. It offers a low-code visual builder, a multimodal conversation simulator, evaluations and tracing in one interface, and 35 pre-built agent templates.

Agents support chat, voice and images, with human-like voices in more than 40 languages, and can be deployed across web, mobile, voice, email and social channels. Out-of-the-box connectors, MCP support and CCaaS partnerships link agents to business systems. Google lists pricing per session.

Key features

Low-code visual agent builder; Multimodal chat, voice and image agents; 35 pre-built agent templates; Conversation simulator and evaluations; Voice in 40+ languages; Omnichannel gateway; Connectors and MCP support; CCaaS vendor partnerships

Product details

Vendor

Google Cloud

Category

AI Chatbots

Pricing model

usage-based

Starting price

$0.50 per chat session or voice session (limits apply)

Free trial

No

Deployment

Cloud (Google Cloud)

Pricing

$0.50 per chat session or voice session (limits apply)No free trial

Pricing model: usage-based

Visit website for full pricing details

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