ElevenLabs Agents
by ElevenLabs
Voice and chat agents from a voice AI research lab
Reviewed by the the30top research team · Last reviewed 2026-10-27
Overview
ElevenLabs Agents is the agent product from the voice AI company ElevenLabs. It covers inbound support, lead qualification and outbound at scale, runs in 90+ languages and works with any LLM or the company's hosted models. It lists SOC 2 Type II, ISO 27001, PCI DSS Level 1 and HIPAA. The catch is pricing: the agents page publishes only 15 free minutes, and per-minute agent rates are not shown there, so cost has to be confirmed in the dashboard or with sales.
Our verdict
A strong choice when voice quality and language coverage matter most. Confirm agent pricing before you scale outbound volumes.
Best for
Teams that care most about natural voice quality and multilingual coverage across inbound and outbound calls.
Avoid if
You need a single flat per-minute price quoted on the page before you start.
Pros
- Top-tier voice quality from in-house models
- 90+ languages and any-LLM flexibility
- Long published compliance list
Cons
- Agent per-minute pricing is not on the agents page
- Free allowance is only 15 minutes
- Breadth of platform can mean a longer setup for simple outbound
Key capabilities
Frequently asked questions
Can ElevenLabs Agents make outbound calls?
Yes. The agents page lists running outbound at scale alongside inbound support and scheduling.
How many languages does it support?
ElevenLabs lists 90+ languages for its agents.
What compliance does ElevenLabs list?
The agents page lists SOC 2 Type II, ISO 27001, ISO 42001, PCI DSS Level 1 and HIPAA, and its FAQ mentions GDPR.