WalkMe

WalkMe, now part of SAP, is an enterprise-grade digital adoption platform (DAP) designed to help organizations accelerate software adoption, reduce digital friction, and maximize the value of their technology investments. At its core, WalkMe overlays on top of any web-based or desktop application to deliver real-time, in-app guidance, step-by-step walkthroughs, smart tips, and conversational automation that help employees complete tasks accurately and efficiently without leaving their workflow. Beyond guidance, the platform offers robust analytics capabilities — including application usage tracking, form analytics, and license optimization — that give IT leaders, HR teams, and operations managers deep visibility into how software is actually being used across the organization. WalkMe also serves as a critical enabler of enterprise AI, providing the real-time context and cross-application reach that AI copilots and agents need to execute meaningful work where it actually happens. The platform integrates with a wide range of enterprise systems including Salesforce, SAP SuccessFactors, Workday, ServiceNow, and Zendesk, making it especially well-suited for large and mid-market enterprises undergoing digital transformation, ERP implementations, or system migrations. Trusted by global organizations such as IBM, Nestlé, ThermoFisher Scientific, and U.S. federal agencies, WalkMe is a go-to solution for IT, HR, and enablement leaders who need to onboard employees faster, cut support costs, and ensure that complex enterprise software is adopted and used to its full potential.