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Dynamics 365 Customer Insights

by Microsoft

Microsoft customer data platform and journey tool that unifies profiles, predicts intent and builds segments and journeys with Copilot and AI agents.

Starting price$1,700/tenant/month, paid yearly
Pricing modelsubscription
DeploymentCloud
Free trialNo

About

Microsoft customer data platform and journey tool that unifies profiles, predicts intent and builds segments and journeys with Copilot and AI agents.

Dynamics 365 Customer Insights from Microsoft unifies customer data into profiles, enriches it to predict intent and builds customer segments. Marketers can track and measure engagement, nurture and share leads, and build customer journeys across the channels where customers are.

Microsoft Copilot helps teams get insights faster, simplify audience targeting, tailor content and create journeys, while AI agents such as the Outreach Optimization Agent and Journey Creation Agent assist with engagement. The listed price is $1,700 per tenant per month, paid yearly, which includes up to four environments, 100,000 Unified People and 10,000 Interacted People.

Key features

Unified customer profiles; Data enrichment and intent prediction; Customer segmentation; Engagement tracking and measurement; Customer journey builder; Outreach Optimization Agent; Journey Creation Agent; Microsoft Copilot assistance

Product details

Vendor

Microsoft

Category

Customer Data Platforms (CDP)

Pricing model

subscription

Starting price

$1,700/tenant/month, paid yearly

Free trial

No

Deployment

Cloud

Pricing

$1,700/tenant/month, paid yearlyNo free trial

Pricing model: subscription

Plans

  • Dynamics 365 Customer Insights: $1,700 per tenant per month, paid yearly, includes up to four environments, 100,000 Unified People and 10,000 Interacted People
Visit website for full pricing details

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