Weave
by Weave · Lehi, USA · Founded 2011
Phone, text and payments for healthcare practices
Overview
Weave replaces the phone system rather than sitting on top of one, which is the source of both its strength and its cost. For dental, optometry and veterinary practices it bundles VoIP telephony, AI call handling, patient texting, appointment reminders, reviews and payments into a single platform integrated with practice management software. Because it owns the phone line, caller identity, appointment history and payment status surface automatically during a call — something bolt-on agents cannot do. The trade is a bigger commitment: replacing your phone system is a real project, and the platform cost exceeds a standalone AI receptionist by a wide margin.
Our verdict
Owning the phone line is a genuine advantage — patient history and payment status appear during the call rather than needing a lookup. But this is a phone system replacement, not an AI add-on, so evaluate it against your telephony contract rather than against Rosie.
Best for
Dental, optometry and veterinary practices ready to replace their phone system, not just add AI.
Avoid if
You only want AI answering on your existing phone line.
Pros
- Owns telephony, so caller context surfaces automatically
- Deep dental, optometry and veterinary PMS integration
- Consolidates phone, text, reminders, reviews and payments
Cons
- Replacing your phone system is a real project
- Materially more expensive than a standalone AI agent
- AI is assistive rather than fully autonomous
Key capabilities
Frequently asked questions
Is Weave an AI receptionist or a phone system?
Both. Weave replaces your practice phone system and layers AI answering, patient texting, reminders and payments on top. That is why caller history surfaces automatically during calls.
How much does Weave cost?
Platform plans start around $399 per month per location including telephony, with AI features tiered above that and setup fees typical. Contracts are generally annual.
Weave or Arini for a dental practice?
Arini if you only want AI answering on your existing phone line. Weave if you are willing to replace the phone system and want texting, reminders, reviews and payments consolidated too.