Arini
by Arini · San Francisco, USA · Founded 2023
The dental phone, answered properly
Overview
Dental practices lose a meaningful share of new patients to unanswered phones, and generic AI receptionists cannot book into practice management systems, which makes them close to useless in a clinic. Arini integrates directly with Open Dental, Eaglesoft and Denticon, so it books, reschedules and cancels appointments against real chair availability rather than capturing a message for someone to action later. It handles insurance questions, new patient intake and SMS follow-up, and runs 24/7. Y Combinator backed and growing quickly, but young — the practical constraint is which PMS you run, since coverage outside the main three is limited.
Our verdict
PMS integration is the whole product here — an AI receptionist that cannot book against real chair availability is just a voicemail with better manners. Arini books properly, which is why it beats generic tools in dental. Confirm your practice management system is supported before shortlisting it.
Best for
Dental practices running Open Dental, Eaglesoft or Denticon that lose new patients to unanswered calls.
Avoid if
Your practice management system is not supported, or you are not in dental.
Pros
- Books directly into Open Dental, Eaglesoft and Denticon
- HIPAA compliant, which most SMB tools are not
- Handles insurance questions and new patient intake
Cons
- Young company with limited public references
- PMS coverage outside the main systems is thin
- No published pricing
Key capabilities
Frequently asked questions
Which dental software does Arini integrate with?
Arini books directly into Open Dental, Eaglesoft, Denticon and Dentrix. This matters because an AI receptionist that cannot see real chair availability can only take messages, not book appointments.
Is Arini HIPAA compliant?
Yes. Arini carries HIPAA and SOC 2 Type II coverage, which is required for handling patient information and is absent from most SMB-priced receptionist tools.
How much does Arini cost?
Arini does not publish pricing. It is quoted per practice location based on call volume, typically on annual terms in the $6,000 to $30,000 per year range.