Otter
by Otter.ai
Meeting agent that transcribes, briefs and follows up
Reviewed by the the30top research team · Last reviewed 2026-10-27
Overview
Otter is an AI meeting agent that transcribes every meeting into searchable notes, summaries and action items. Its site also lists pre-call briefs, live coaching and automatic follow-ups, and it integrates with Zoom, Google Meet, Slack, Salesforce and HubSpot. It covers the meeting part of an executive's day rather than email or scheduling, and the free Basic plan is capped at 300 monthly transcription minutes.
Our verdict
A mature meeting assistant with a real free tier. Treat it as the meeting layer of an assistant stack, not a replacement for one.
Best for
Executives and sales leads who want meetings captured, summarised and followed up automatically.
Avoid if
You need help with inbox triage or scheduling.
Pros
- Useful free plan
- Pre-call briefs and follow-ups, not just transcripts
- Wide meeting and CRM integrations
Cons
- Covers meetings only, not email or calendar
- Free and Pro plans cap minutes and meeting length
- Compliance details are not itemised on the home page
Key capabilities
Frequently asked questions
Is Otter free?
Yes. Basic is free with 300 monthly transcription minutes.
What do paid plans cost?
Pro is $8.33 per user per month and Business is $19.99. Enterprise is quoted.
Does Otter write follow-ups?
Its site lists pre-call briefs and automatic follow-ups alongside transcription.