Bloomreach Discovery
by Bloomreach
Autonomous ecommerce search with a conversational shopping agent
Reviewed by the the30top research team · Last reviewed 2026-10-27
Overview
Bloomreach Discovery runs ecommerce search on its Loomi AI and adds a conversational agent that gives shoppers real-time personalized help while capturing first-party data. Merchandisers get search, recommendations and SEO tooling in one product, and Bloomreach says it lifts revenue per visitor by 20% or more, which is a vendor claim. Pricing is quote based and starts at $60K a year for smaller brands, so it is built for mid-market and enterprise retailers rather than small stores.
Our verdict
Bloomreach Discovery is a serious search and merchandising platform with a conversational agent on top. The entry price and sales-led process put it out of reach for small stores.
Best for
Mid-market and enterprise retailers with large catalogs that want autonomous search and merchandising.
Avoid if
You run a small Shopify store and need a low monthly price or a self-serve start.
Pros
- Search, merchandising and a shopping agent in one product
- Enterprise customer base across retail
- Stated SOC 2, ISO 27001 and GDPR compliance
Cons
- Pricing starts at $60K a year
- No self-service trial
- Heavy for small or mid-size stores
Key capabilities
Frequently asked questions
How much does Bloomreach cost?
Bloomreach says pricing starts at $60K a year for smaller brands and varies with audience, products and volume.
What is Loomi AI?
Loomi AI is the engine behind Bloomreach's ecommerce search, powering personalized conversations and autonomous search.
Does Bloomreach hold security certifications?
Its pricing page lists SOC 2, ISO 27001 and GDPR.