Zipchat AI
by Zipchat
One AI agent for the whole shopping journey
Reviewed by the the30top research team · Last reviewed 2026-10-27
Overview
Zipchat learns a store's catalog and help content, then recommends products, answers pre-sale questions, tracks orders and runs WhatsApp abandoned cart recovery from a single agent. It installs from the Shopify App Store or a code snippet on WooCommerce, BigCommerce and other platforms, and replies in the shopper's own language. Plans are metered by AI replies, so a busy store can burn through its allowance and need extra reply packs or a bigger tier.
Our verdict
Zipchat is a practical pick for stores that want sales and support in one agent with clear pricing. Watch reply volume, because the metered plans can outgrow a budget quickly.
Best for
Small and mid-size online stores that want one agent covering sales, support and WhatsApp cart recovery.
Avoid if
You need a fixed bill at high chat volume without moving to the custom unlimited plan.
Pros
- Sells, supports and recovers carts from one agent
- Public pricing with a 7 day trial and 30 day money-back guarantee
- Works on Shopify, WooCommerce and other platforms
Cons
- Reply based metering can get costly at high volume
- Starter plan limited to 750 replies a month
- Unlimited usage starts at $2,100 per month
Key capabilities
Frequently asked questions
How much does Zipchat cost?
Plans start at $64 per month billed annually, or $80 billed monthly, with a 7 day free trial and a 30 day money-back guarantee. Unlimited usage is quoted from $2,100 per month.
Which platforms does Zipchat support?
It installs from the Shopify App Store and works on WooCommerce, BigCommerce and other platforms through a code snippet. It also runs on WhatsApp, Instagram, Messenger and email.
Can Zipchat recover abandoned carts?
Yes. Its WhatsApp channel includes abandoned cart recovery, and its email channel can turn replies to cart emails into sales.