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Siit

by Siit · Paris, France

AI service desk that resolves employee requests in Slack and Teams

Reviewed by the the30top research team · Last reviewed 2026-10-27

Overview

Siit gives IT and internal ops teams an AI service desk in which agents resolve employee requests in the chat tools people already use, drawing on connected systems such as Okta, Jamf and Jira Service Management. Teams set the rules agents work within, so the product behaves more like a governed workflow builder than a generic chatbot. Pricing is not published, it is aimed at internal support rather than customer-facing agents, and it is a younger company with a $5M seed round.

Our verdict

A focused choice for internal service desks that want governed AI resolution in Slack and Teams. It is not a general agent builder, so look elsewhere for external use cases.

Best for

IT and internal ops teams that want AI agents resolving employee requests in chat.

Avoid if

You need an agent builder for customer-facing chat or voice.

Pros

  • Works inside Slack and Teams
  • Deep identity and IT tool integrations
  • SOC 2 Type II and GDPR listed

Cons

  • No published pricing
  • Focused on internal support, not customer-facing agents
  • Smaller, earlier-stage vendor

Key capabilities

AI agents that qualify and resolve internal requestsSlack and Microsoft Teams request intakeUnified context across HR, IT and identity systemsTeam-set rules and governance for agent actionsService desk ticketing and workflowsKnowledge sources such as Confluence and Notion

Frequently asked questions

What does Siit do?

Siit runs an AI service desk where agents qualify and resolve IT and internal operations requests in Slack and Microsoft Teams.

How much does Siit cost?

Siit does not publish pricing on its site. Teams request a quote or demo.

Is Siit secure?

Siit lists SOC 2 Type II certification and GDPR compliance on its website.

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