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Rezolve.ai

by Rezolve.ai · Dublin, California, USA

Agentic AI service desk for IT, HR and finance

Reviewed by the the30top research team · Last reviewed 2026-10-27

Overview

Rezolve.ai automates employee requests such as password resets, software provisioning, leave booking and expense filing, and it can run as a full ITSM system of record or sit on top of tools like ServiceNow. It is strongest in Microsoft Teams environments and lists SOC 2 Type II, ISO 27001 and GDPR on its site. Pricing is not shown publicly, it targets mid-size and large organisations, and it is a service desk product rather than a blank-canvas agent builder.

Our verdict

A solid agentic service desk for internal support, especially in Teams. Treat it as a specialised product rather than a general agent builder.

Best for

Mid-size and large organisations that want AI to resolve employee service requests across IT, HR and finance.

Avoid if

You want a general-purpose builder for customer-facing agents or custom workflows.

Pros

  • Resolves requests across IT, HR and finance
  • Works in Teams, Slack and voice channels
  • Can run alone or on top of ServiceNow

Cons

  • No public pricing
  • Service desk focus rather than open-ended agent building
  • Best value for Microsoft-centred organisations

Key capabilities

Autonomous resolution of IT, HR and finance requestsChat and voice on Teams, Slack, email, web and phoneStandalone ITSM or augmentation of ServiceNowKnowledge-grounded answers with full audit trailHuman handoff with context and triageMCP servers and custom REST API connections

Frequently asked questions

What does Rezolve.ai do?

It resolves IT, HR and finance requests autonomously through chat and voice, with human handoff when needed.

Does Rezolve.ai work with ServiceNow?

Yes. It can augment an existing ticketing system such as ServiceNow or run standalone as the ITSM system of record.

How much does Rezolve.ai cost?

Pricing is not published on its site, so you need to request a quote or demo.

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