ZapScale
by ZapScale
Customer success platform for B2B SaaS teams covering health analytics, playbooks, success plans and renewal visibility.
About
Customer success platform for B2B SaaS teams covering health analytics, playbooks, success plans and renewal visibility.
ZapScale is a customer success platform for B2B SaaS teams that gives CSMs a 360 degree view of each account with segmentation, health analytics and product adoption tracking. Pre-built and custom KPIs feed health scores, while prediction alerts flag accounts at risk.
Teams can run automated workflows and pre-built playbooks, build success plans around customer goals, and manage tasks and reminders. AI features include an augmented inbox, account summaries and sentiment analysis, and leadership gets upsell and renewal visibility.
Key features
Industries served
Product details
Vendor
ZapScale
Category
Customer Success
Starting price
Contact for pricing
Free trial
No
Company size
Growing customer success teams
Industries
B2B SaaS
Pricing
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