Whatfix

Whatfix is an AI-native Digital Adoption Platform (DAP) designed to help enterprises accelerate software adoption, reduce training overhead, and maximize the value of their technology investments. The platform unifies three core capabilities: pre-production simulation training, in-workflow guidance and support, and adoption analytics — giving organizations a complete system for driving measurable outcomes from enterprise software. Using a no-code editor, teams can create interactive Flows, Smart Tips, Beacons, Pop-ups, and Task Lists that guide users step-by-step through complex workflows directly within any application, eliminating the need for traditional instructor-led training. A built-in Self Help widget provides users with contextual, searchable access to knowledge resources, SOPs, LMS content, and guided walkthroughs on demand, while in-app surveys collect real-time feedback to inform continuous improvement. Robust analytics surface user behavior, feature engagement, and content effectiveness, enabling teams to identify friction points and optimize the experience with data-driven precision. Whatfix is best suited for mid-market and enterprise organizations across industries such as technology, financial services, insurance, and banking, and is particularly valuable for IT leaders, HR and learning & development teams, sales enablement managers, and change management professionals overseeing large-scale software rollouts or digital transformation initiatives.