TeamViewer Frontline

TeamViewer Frontline is an industrial augmented reality-powered connected worker platform designed to bridge the gap between frontline employees and the enterprise information they need to perform complex tasks accurately and efficiently. The platform transforms data from backend systems such as ERP, WMS, and PLM — as well as unstructured sources like spreadsheets and PDFs — into guided, step-by-step digital workflows that workers can access hands-free through smart glasses, wearables, or mobile devices. Key capabilities include AR-based visual guidance with superimposed 3D objects and real-world backdrops, remote expert support with live video and screen sharing, workflow management, usage tracking and analytics, role-based permissions, and integrations with SAP Field Service Management and SAP Extended Warehouse Management. The platform also captures real-time operational data — such as process completion times and visual documentation — giving operations leaders the insights needed to identify bottlenecks, reduce errors, and continuously improve processes. TeamViewer Frontline is best suited for mid-size to large enterprises in manufacturing, logistics, field service, and industrial operations, particularly for roles such as warehouse workers, field technicians, operations managers, and IT teams who need to standardize complex procedures, reduce reliance on on-site experts, and accelerate task execution at scale.