Spoke Dispatch

Spoke Dispatch (formerly Circuit) is a last-mile delivery management platform designed to replace the patchwork of spreadsheets, messaging apps, and manual phone calls that growing courier operations typically rely on. The platform consolidates route planning and optimization, real-time driver tracking, proof of delivery capture, and automated customer notifications into a single unified system, giving dispatchers complete visibility across their entire fleet without needing to switch between tools. A dedicated driver mobile app allows drivers to receive assigned routes, navigate stops, capture photo and signature confirmations, and communicate status updates independently, while dispatchers monitor progress and make adjustments from a desktop interface in real time. Spoke Dispatch is best suited for small to mid-sized courier and delivery companies — particularly those managing teams of 10 to 50 drivers — as well as operations managers, dispatchers, and logistics coordinators in industries such as automotive, food production, and package freight who are scaling beyond what manual coordination can handle. The platform directly addresses common pain points like missed deliveries, unresolved customer disputes, and time lost to reactive firefighting by providing timestamped delivery records, automated ETA notifications that reduce inbound enquiries, and route optimization tailored to stop volume and geography. Companies using Spoke Dispatch consistently report fewer operational errors, faster dispute resolution, and significant reductions in the administrative burden of coordinating daily deliveries as their fleets grow.