Quantum Metric
by Quantum Metric
Digital experience analytics platform that shows where customers struggle, what it costs and what to fix first.
About
Digital experience analytics platform that shows where customers struggle, what it costs and what to fix first.
Quantum Metric is a digital experience analytics platform that captures behavioral, technical, experience and business context from customer sessions. Teams use it to see where customers struggle across web apps, kiosks and call center journeys, quantify the revenue impact, and prioritize fixes.
The platform includes Felix AI for agentic analytics, voice of customer surveys and intercepts on the same platform, and MCP integrations that connect its data to AI tools. It deploys with a single tag and serves enterprises in sectors such as retail, banking, healthcare, hospitality and telecom.
Key features
Industries served
Product details
Vendor
Quantum Metric
Category
Customer & Journey Analytics
Pricing model
custom
Starting price
Contact for pricing
Free trial
No
Deployment
Cloud (SaaS), single tag deployment
Company size
Enterprise
Industries
Retail; Banking and financial services; Healthcare; Hospitality; Telecommunications
Pricing
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