Observe.AI
by Observe.AI
AI platform for contact centers that evaluates every interaction, guides live agents and runs voice and chat agents for customer service.
About
AI platform for contact centers that evaluates every interaction, guides live agents and runs voice and chat agents for customer service.
Observe.AI offers three kinds of AI agents for customer experience teams: customer-facing agents for voice and chat, frontline agents that assist live staff, and operations agents that evaluate interactions and surface coaching. It targets large contact center operations and sells through demo requests.
Key features
Industries served
Product details
Vendor
Observe.AI
Category
Conversation Intelligence
Pricing model
custom
Starting price
Custom, request a demo
Free trial
No
Deployment
Cloud
Company size
Enterprise contact centers
Industries
Banking and finance, healthcare, insurance, transportation, travel and hospitality, utilities
Pricing
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