Hyland OnBase

Hyland OnBase is an enterprise content management (ECM) and intelligent process automation platform developed by Hyland that centralizes documents, data, and business processes into a single, unified system, helping organizations eliminate paper-driven workflows, reduce operational costs, and improve information accessibility across the enterprise. The platform offers a broad range of capabilities including multichannel document capture, configurable workflow automation, low-code application development, and robust records management, all of which can be tailored to address both departmental and organization-wide challenges without requiring costly custom development. OnBase comes with purpose-built integrations to widely used enterprise systems such as Epic, Workday, Salesforce, and SAP, making it particularly well-suited for industries like healthcare, higher education, financial services, insurance, and government where deep system connectivity and strict compliance requirements are essential. Mid-market and enterprise organizations benefit most from the platform, especially teams in accounts payable, HR, and IT operations looking to automate high-volume, document-intensive processes such as invoice processing, employee onboarding, and records retention. By consolidating content and process management into one governed environment, OnBase gives both business users and administrators real-time visibility into workflows and system performance while maintaining secure, compliant storage and disposal of sensitive content, ultimately enabling organizations to shift focus from manual administrative tasks to higher-value strategic work.