Evam

Evam is a real-time, cross-channel customer engagement platform built on continuous intelligence technology, designed to help large enterprises process and act on billions of customer interactions as they happen. The platform combines real-time event stream processing with AI-driven decisioning, enabling businesses to orchestrate highly personalized customer journeys across both digital channels — such as mobile apps, web, push notifications, SMS, and WhatsApp — and legacy communication channels like IVR, all within a single unified system. Its low-code development environment means marketing and CRM teams can visually design and launch complex, multi-step campaigns and customer journeys without heavy reliance on engineering resources, significantly reducing time-to-market. Evam is particularly well-suited for large enterprises and mid-market companies in the banking, telecommunications, and financial services sectors, serving roles such as CRM managers, marketing automation specialists, and data analytics teams who need to move beyond batch-based campaign tools toward truly real-time engagement. Key use cases include personalized upsell and cross-sell campaigns triggered by live customer behavior, churn prevention, post-transaction feedback collection through cross-channel surveys, and omnichannel lifecycle marketing — all tracked through customizable dashboards and rich analytics. Trusted by industry leaders such as Vodafone, Turkcell, ING Bank, Garanti BBVA, and T-Mobile, Evam currently processes over 20 billion events daily across more than 15 countries, serving more than 600 million end-users worldwide.