Dotdigital

Dotdigital is a comprehensive customer engagement and marketing automation platform designed to help marketers create personalized, data-driven experiences across multiple channels. Founded in 1999 and trusted by more than 4,000 brands worldwide, the platform enables teams to build and automate campaigns across email, SMS, WhatsApp, web, and social channels, all from a single unified interface. One of its standout capabilities is the ability to consolidate customer data from sources like Shopify, Magento, Salesforce, and Microsoft Dynamics into a single customer view, allowing marketers to deeply understand their audience through RFM persona modeling and real-time engagement insights. Dotdigital's AI-powered tools help predict customer intent, personalize messaging at scale, and optimize campaign performance, while its intuitive drag-and-drop email builder and visual program builder make it accessible even for everyday marketers without deep technical expertise. The platform is well-suited for small to mid-market businesses across retail, non-profit, financial services, and travel industries, though it scales effectively to enterprise needs as well — making it a strong choice for marketing teams that need a flexible, all-in-one solution to drive engagement, conversions, and long-term customer loyalty. Notably, Dotdigital is also the world's first carbon-neutral marketing automation platform, holding ISO 27001, ISO 27701, and ISO 14001 certifications.