CustomerGauge
by CustomerGauge
B2B account experience platform that ties NPS and customer feedback to revenue to reduce churn.
About
B2B account experience platform that ties NPS and customer feedback to revenue to reduce churn.
CustomerGauge is a B2B account experience platform that uses always-on feedback and account hierarchies to show how each customer relationship connects to revenue. Journey dashboards and a monetize view link every score to real revenue.
It includes predictive account AI to flag risk, AI-suggested responses for fast follow up, and an account-centric org chart for mapping stakeholders. The vendor lists customers across many industries including software, finance, healthcare services, manufacturing and telecommunications, in company sizes from under 50 to over 10,000 employees.
Key features
Industries served
Product details
Vendor
CustomerGauge
Category
Customer Success
Starting price
Contact for pricing
Free trial
No
Company size
0 to 10,000+ employees
Industries
Software, Finance, Insurance, Healthcare Services, Manufacturing, Telecommunications, Retail, Education, Real Estate, Business Services
Pricing
Similar software
Akita
by Akita
Customer success software for startups with account health scoring, automated playbooks and actionable alerts.
Baremetrics
by Baremetrics
Subscription analytics with churn insights, cancellation insights and Recover dunning for SaaS retention.
Cast
by Cast
AI customer success platform that uses lifecycle agents and AI-presented business reviews to scale onboarding, adoption and renewals.
Catalyst
by Odie (formerly Totango)
Customer success platform that centralizes customer data and automates workflows. Catalyst merged with Totango, now Odie.
Certinia CS Cloud
by Certinia
Customer success cloud platform with seamless Salesforce integration for project management and resource tracking. Offers an intuitive interface with strong customer support.
Chargebee Retention
by Chargebee
Subscription retention software with personalized cancel flows, targeted offers and cancellation insights.