Smartling
by Smartling
AI translation with human oversight for enterprise localization
Reviewed by the the30top research team · Last reviewed 2026-10-27
Overview
Smartling pairs AI translation with human review, using Auto Select LLM per language pair, retrieval from translation memory, an LQA Agent that scores jobs against the MQM framework, and brand safety filters. It lists 50+ connectors including WordPress, Adobe Experience Manager, Salesforce, Zendesk and GitHub. Pricing is not published beyond Core and Enterprise tiers, so budgeting needs a sales conversation.
Our verdict
A mature enterprise platform with strong quality tooling and security credentials. Buyers must go through sales to learn the cost.
Best for
Enterprise localization teams that want AI speed with measurable quality control.
Avoid if
You need transparent self-serve pricing for a small project.
Pros
- Quality scoring built into the workflow
- Wide integration list
- Broad compliance statements
Cons
- No published subscription pricing
- Enterprise orientation
- Core plan has basic workflows and 180 day translation memory
Key capabilities
Frequently asked questions
What does Smartling do?
It combines AI translation, translation management and human review to localize marketing and product content.
Which certifications does it list?
SOC 2 Type II, HIPAA, GDPR, PCI DSS Level 1, ISO 17100, ISO 9001 and ISO/IEC 42001.
Does Smartling publish pricing?
Only per-word rates, from $0.0075 for machine translation to $0.20 for human translation. Core and Enterprise subscription tiers have no listed prices.