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Microsoft 365 Copilot

by Microsoft

AI assistant inside Outlook, Teams and the Microsoft 365 apps

Reviewed by the the30top research team · Last reviewed 2026-10-27

Overview

Copilot works inside the Microsoft 365 apps to summarise emails, draft documents, automate tasks and analyse data, with pre-built and custom agents. Microsoft states data protection stays within Microsoft 365 boundaries and lists GDPR among its compliance standards. It is strongest for teams already on Microsoft 365, requires a qualifying licence, and acts as a general work assistant rather than a dedicated executive-assistant product.

Our verdict

The obvious default for Microsoft shops that want email, meeting and document help in one place. Confirm the current add-on price with Microsoft before budgeting.

Best for

Organisations already on Microsoft 365 that want AI inside the tools executives use every day.

Avoid if

You run on Google Workspace or want a standalone assistant without Microsoft licensing.

Pros

  • Native to Outlook, Teams and Office
  • Data protection stays within Microsoft 365 boundaries
  • Pre-built and custom agents

Cons

  • Needs a Microsoft 365 licence and per-user add-on
  • General assistant, not built for executive workflows
  • Pricing page shows more than one price point for the add-on

Key capabilities

Summarise and draft email in OutlookMeeting recap and follow-ups in TeamsDocument drafting across Word, Excel and PowerPointPre-built agents for research and analysisCustom agents within Microsoft 365

Frequently asked questions

How much does Copilot Business cost?

The page lists the add-on from $18 per user per month, and bundles with Business Standard at $23.50 and Business Premium at $32, paid yearly.

Is there a free trial?

Microsoft lists a one-month free trial that converts to a paid subscription.

Where does my data go?

Microsoft states data protection stays within Microsoft 365 boundaries.

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