Shopify Sidekick
by Shopify
Shopify's built-in AI assistant for running a store
Reviewed by the the30top research team · Last reviewed 2026-10-27
Overview
Sidekick has direct access to a merchant's Shopify data and takes action in the admin, from writing product descriptions and building collections to setting up discounts, email campaigns and low-stock alerts. It respects staff permissions and adapts to the store's language. It only works for Shopify merchants, and features and usage limits vary by Shopify plan.
Our verdict
Sidekick is the obvious first AI tool for any Shopify merchant because it is built in and aware of store data. It helps the merchant run the store, so shopper-facing sales and support need a separate agent.
Best for
Shopify merchants who want an assistant for store setup, copy and day-to-day admin.
Avoid if
You need a customer-facing shopping assistant or you do not sell on Shopify.
Pros
- Included with the Shopify plan at no extra charge
- Acts on store data and in the admin, not just chat
- No setup, opened from the Shopify admin
Cons
- Available only to Shopify merchants
- Feature and usage limits depend on the plan
- Not built for shopper-facing chat
Key capabilities
Frequently asked questions
Does Shopify Sidekick cost extra?
No. Shopify says Sidekick is included with your Shopify plan, with features and usage limits that vary by plan.
How do I start using Sidekick?
Open your Shopify admin and click the purple glasses icon. There is no setup or configuration.
Can staff use Sidekick?
Yes. Each staff member can use it based on their admin permissions, and it respects access controls.