Rep AI
by Rep AI
Commerce-trained AI for sales and support on every channel
Reviewed by the the30top research team · Last reviewed 2026-10-27
Overview
Rep AI watches behavioral signals such as hesitation, product comparisons and abandoned carts, then starts a contextual conversation to answer questions, narrow products and nudge the sale. The same agent handles order tracking, returns and policy questions across site chat, email, Instagram, Facebook and WhatsApp, and syncs conversation data to Klaviyo. Published prices are 'starting at' figures from $49 per month, so the final bill depends on a quote, and its headline ROI numbers are vendor claims.
Our verdict
Rep AI covers sales, support and insight in one ecommerce-trained agent and is easy to try. Treat the starting prices and ROI figures as a starting point and get a quote for your volume.
Best for
Shopify brands that want one AI agent for conversion and support, plus a helpdesk.
Avoid if
You need fully published, fixed pricing or a general-purpose support agent outside ecommerce.
Pros
- Sales, support and helpdesk on one platform
- 14 day trial with no credit card and no annual commitment
- 175+ native integrations including Shopify, Klaviyo and Gorgias
Cons
- Prices shown are starting at figures
- ROI claims are vendor stated
- Built around ecommerce stores, not general support
Key capabilities
Frequently asked questions
How much does Rep AI cost?
The AI Support Agent starts at $49 per month, the AI Sales Agent at $99 and the AI Concierge at $118, all listed as starting at. There is a 14 day free trial with no credit card.
Which channels does Rep AI cover?
Website chat and search widgets, email, Instagram and Facebook DMs, and WhatsApp.
Does Rep AI work with Gorgias and Klaviyo?
Yes. It offers a plug-and-play Gorgias integration and syncs conversation data to Klaviyo.